Popular Articles

  1. Getting support by email

    Title: Getting support by phone Last Updated: 9-5-2023 Applicable to: Camin Cargo Employees Overview: The preferred and fastest way to get support is by using the Camin Cargo Control Support Desk portal. Email is an acceptable channel for submittin...
  2. How to unlock or recover your Camin Cargo Control Microsoft Account

    Title: How to unlock your Camin Cargo Control Microsoft Account  Last Updated: 9-22-2023  Applicable to: Camin Cargo Employees Overview: This article will show you how to unlock your Microsoft Account. That is the same account you use for Email and...
  3. How to Set or Fix the Computer's Time and Timezone on Windows 10 and 11

    Title: How to Set or Fix the Computer's Time and Timezone on Windows 10 and 11 Last Updated: 9-29-2023 Applicable to: Camin Cargo Control Employees using Windows 10 or 11 Overview: Ensuring that your computer's time and timezone settings ar...
  4. Navigating the Support Portal

    Title: Navigating the Support Portal  Last Updated: 9-23-2023  Applicable to: Camin Cargo Employees Overview: The Support Portal is a quick and convenient way to access all support related services. There are also Knowledgebase (KB) articles to hel...
  5. How to Properly Clean and Maintain Your Keyboard and Mouse

    Title: How to Properly Clean and Maintain Your Keyboard and Mouse Last Updated: 9-23-2023 Applicable to: Camin Cargo Employees with company-provided hardware Overview: Regular cleaning and maintenance of your keyboard and mouse are crucial,...
  6. Getting Started with Global Protect VPN: Installation and Setup

    Title: Getting Started with Global Protect VPN by Palo Alto: Installation and Setup Last Updated: 9-23-2023 Applicable to: Camin Cargo Employees working remotely or requiring secure access to company resources Overview: Global Protect VPN b...
  7. Tips for Ensuring a Stable Wi-Fi Connection While Working Remotely

    Title: Tips for Ensuring a Stable Wi-Fi Connection While Working Remotely Last Updated: 9-23-2023 Applicable to: Camin Cargo Employees working remotely Overview: A stable Wi-Fi connection is essential for efficient remote work. Fluctuations...
  8. Identifying and Resolving Display Issues (Flickering, Color Distortions)

    Title: Identifying and Resolving Display Issues (Flickering, Color Distortions) Last Updated: 9-23-2023 Applicable to: Camin Cargo Employees with company-provided monitors and laptops Overview: Display issues can range from minor annoyances...
  9. Network Best Practices: Switching Between Office and Remote Environments

    Title: Network Best Practices: Switching Between Office and Remote Environments Last Updated: 9-23-2023 Applicable to: Camin Cargo Employees frequently transitioning between office and remote work Overview: As employees transition between o...
  10. How to Configure Microsoft O365 Email on Mobile Devices

    Title: How to Configure Microsoft O365 Email on Mobile Devices Last Updated: 9-23-2023 Applicable to: Camin Cargo Employees using Microsoft O365 Overview: Accessing your Microsoft O365 email on your mobile device keeps you connected while ...