Popular Articles

  1. How to create a Support Ticket using the Support Desk

    Title: How to create a Support Ticket using the Support Desk  Last Updated: 9-22-2023  Applicable to: Camin Cargo Employees Overview: The preferred and fastest way to get support is by using the Camin Cargo Control Support Desk portal. By using the...
  2. Description of Each Support Form Type

    Title: Description of Each Support Form Type  Last Updated: 5-13-2024  Applicable to: Camin Cargo Employees Overview: The Support Portal provides a fast and easy way to access all support-related services. It's important to choose the appropr...
  3. Using Sensitivity Labels with Emails and Documents

    Overview : Sensitivity labels are used to classify data based on the level of confidentiality or sensitivity on emails and documents. Which protects both confidential and non-confidential data against potential cyber threats, ensuring that Camin Ca...
  4. Preferred Method: Log into the support portal.

    Title: How to access the Camin Cargo Support Desk Portal Last Updated: 8-22-2023 Applicable to: Camin Cargo Employees Overview: The preferred and fastest way to get support is by using the Camin Cargo Control Support Desk portal. By using the porta...
  5. How to reach an on-call IT Infrastructure support technician

    Title: How to reach an on-call IT Infrastructure support technician  Last Updated: 9-22-2023  Applicable to: Camin Cargo Employees Overview: In the previous method to contact an IT Infrastructure (formerly known as Hardware) support technician , yo...
  6. Getting support by phone

    Title: Getting support by phone Last Updated: 9-5-2023 Applicable to: Camin Cargo Employees Overview: The preferred and fastest way to get support is by using the Camin Cargo Control Support Desk portal. Using the phone is reserved for emergency si...
  7. Getting support by email

    Title: Getting support by phone Last Updated: 9-5-2023 Applicable to: Camin Cargo Employees Overview: The preferred and fastest way to get support is by using the Camin Cargo Control Support Desk portal. Email is an acceptable channel for submittin...
  8. Cómo crear un ticket de soporte usando el servicio de soporte

    Título: Cómo crear un ticket de soporte usando el servicio de soporte  Última actualización: 9-22-2023  Aplicable a: Camin Cargo Employees Descripción general: La forma preferida y más rápida de obtener soporte es mediante el portal Camin Cargo Con...
  9. Navigating the Support Portal

    Title: Navigating the Support Portal  Last Updated: 9-23-2023  Applicable to: Camin Cargo Employees Overview: The Support Portal is a quick and convenient way to access all support related services. There are also Knowledgebase (KB) articles to hel...
  10. Getting Started with Global Protect VPN: Installation and Setup

    Title: Getting Started with Global Protect VPN by Palo Alto: Installation and Setup Last Updated: 9-23-2023 Applicable to: Camin Cargo Employees working remotely or requiring secure access to company resources Overview: Global Protect VPN b...